DOES TRI-CITY APPLIANCE GIVE TIMED APPOINTMENTS?
We provide a series of text message alerts leading up to your service appointment including:
– 2-hour window the day before.
– A reminder the morning of.
– An alert of when technician is leaving his previous stop.
We do our best to accommodate time problems, including AM or PM requests, first stops, and specific time windows to aim for.
We provide a series of text message alerts leading up to your service appointment including:
– 2-hour window the day before.
– A reminder the morning of.
– An alert of when technician is leaving his previous stop.
We do our best to accommodate time problems, including AM or PM requests, first stops, and specific time windows to aim for.
WHAT ROUTINE MAINTENANCE DO I NEED TO DO FOR MY SUB-ZERO?
Sub-Zero recommends twice yearly condenser cleanings. Some models require additional service such as replaceable water and/or air filters as well as chemical cleanings on ice machines. Your Tri-City technician will advise you of which issues need to be addressed on your specific model.
Sub-Zero recommends twice yearly condenser cleanings. Some models require additional service such as replaceable water and/or air filters as well as chemical cleanings on ice machines. Your Tri-City technician will advise you of which issues need to be addressed on your specific model.
DOES MY UNIT HAVE A FILTER? HOW OFTEN SHOULD I BE REPLACING IT?
Current generation Sub-Zeros do have both a water filter and an air filter. Ice machines can also have a water filter.
Filters may need replacing as soon as six months on some models but could last up to a year.
Current generation Sub-Zeros do have both a water filter and an air filter. Ice machines can also have a water filter.
Filters may need replacing as soon as six months on some models but could last up to a year.
WHAT TEMPERATURE SETTINGS SHOULD I KEEP MY SUB-ZERO AT?
Sub-Zero recommends 38° for your refrigerated section and 0° for your frozen section. However, there is a range that the unit will allow temperatures to be set at for different cooling.
Sub-Zero recommends 38° for your refrigerated section and 0° for your frozen section. However, there is a range that the unit will allow temperatures to be set at for different cooling.
WHAT WARRANTY DOES MY UNIT HAVE?
See Sub-Zero, Wolf, & Cove product limited warranties here:
Sub-Zero Warranty
Sub-Zero Outdoor Warranty
Wolf Warranty
Wolf Outdoor Warranty
Cove Warranty
See Sub-Zero, Wolf, & Cove product limited warranties here:
Sub-Zero Warranty
Sub-Zero Outdoor Warranty
Wolf Warranty
Wolf Outdoor Warranty
Cove Warranty
STILL HAVE QUESTIONS?
Please feel free to call us directly or send an email. Our knowledgeable staff and technicians are happy to help.